Refund Policy – BDA

This policy outlines the principles governing refund requests for fees paid to the Business Development Association (BDA) for services such as certifications, memberships, accreditations, or other fee-based activities.

Scope of Application
This policy applies to all individuals or entities who have paid fees for BDA services, whether through online platforms or direct transfers.

Non-Refundable Fees

• Fees for initial evaluations, accreditation file reviews, and registration for professional programs are non-refundable once processing has begun.

• Certification exam fees are non-refundable after official registration for the exam date is confirmed.

Eligible Cases for Partial Refunds
Partial refunds may be considered under the following conditions:

• Cancellations initiated by BDA due to exceptional organizational reasons.

• Duplicate payments for the same service.

• Verified technical error in the payment system.

Refund Request Procedure

• Refund requests must be submitted within 14 days from the date of payment.

• Requests must be sent to finance@bda-global.org with payment details and justification.

• BDA will respond within 10 business days.

Refund Method

• Refunds will be processed via the same payment method used.

• Transfers may take 7–21 days depending on banking procedures.

Grounds for Rejection

• Requests not meeting the timeline or lacking sufficient justification will be rejected.

• Refunds will not be issued after partial or full use of the service (e.g., training attendance or certification issuance).

General Notes:
BDA reserves the right to update this policy without prior notice. The version published on the official website is considered the binding reference.