{"id":11418,"date":"2025-03-23T02:24:55","date_gmt":"2025-03-22T23:24:55","guid":{"rendered":"https:\/\/bda-global.org\/?page_id=11418"},"modified":"2026-04-08T10:56:28","modified_gmt":"2026-04-08T07:56:28","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/bda-global.org\/en\/legal\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"11418\" class=\"elementor elementor-11418\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb5f60c e-con-full e-flex e-con e-parent\" data-id=\"eb5f60c\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b49304 elementor-widget elementor-widget-html\" data-id=\"6b49304\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!-- ============================================================\r\n     BDA REFUND POLICY \u2014 FULL PAGE\r\n     Page ID: page-id-11418\r\n     Add as: Custom HTML widget replacing the entire page content\r\n     ============================================================ -->\r\n\r\n<style>\r\n\/* \u2500\u2500 Reset \u2500\u2500 *\/\r\n.bda-legal-page * { box-sizing: border-box; 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}\r\n    .bda-legal-hero__title { font-size: 36px; }\r\n}\r\n@media (max-width: 768px) {\r\n    .bda-legal-hero__inner { padding: 44px 24px 36px; }\r\n    .bda-legal-hero__title { font-size: 30px; }\r\n    .bda-legal-hero__content { flex-direction: column; gap: 28px; }\r\n    .bda-legal-hero__icon-card { width: 100%; height: 100px; flex-direction: row; gap: 16px; border-radius: 16px; }\r\n    .bda-legal-hero__icon-card svg { width: 36px; height: 36px; }\r\n    .bda-legal-hero__meta { flex-wrap: wrap; gap: 14px; }\r\n    .bda-legal-content { padding: 56px 24px 80px; }\r\n    .bda-legal-content h2 { font-size: 22px; }\r\n}\r\n<\/style>\r\n\r\n<div class=\"bda-legal-page\">\r\n    <!-- HERO SECTION -->\r\n    <div class=\"bda-legal-hero\">\r\n        <div class=\"bda-legal-hero__inner\">\r\n            <nav class=\"bda-legal-hero__breadcrumb\">\r\n                <a href=\"\/en\/\">Home<\/a>\r\n                <span>&rsaquo;<\/span>\r\n                <a href=\"#\">Legal<\/a>\r\n                <span>&rsaquo;<\/span>\r\n                <strong>Refund Policy<\/strong>\r\n            <\/nav>\r\n\r\n            <div class=\"bda-legal-hero__badge\">\r\n                <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                    <polyline points=\"23 4 23 10 17 10\"\/>\r\n                    <polyline points=\"1 20 1 14 7 14\"\/>\r\n                    <path d=\"M3.51 9a9 9 0 0 1 14.85-3.36L23 10M1 14l4.64 4.36A9 9 0 0 0 20.49 15\"\/>\r\n                <\/svg>\r\n                <span>Financial &amp; Refund Policy<\/span>\r\n            <\/div>\r\n\r\n            <div class=\"bda-legal-hero__content\">\r\n                <div class=\"bda-legal-hero__left\">\r\n                    <h1 class=\"bda-legal-hero__title\">\r\n                        Refund <em>Policy<\/em>\r\n                    <\/h1>\r\n                    <p class=\"bda-legal-hero__desc\">\r\n                        BDA is committed to transparency and fairness in all financial transactions. This policy outlines the conditions under which refunds may be requested for certifications, memberships, and other BDA services, ensuring a clear and equitable process for all parties.\r\n                    <\/p>\r\n                    <div class=\"bda-legal-hero__meta\">\r\n                        <div class=\"bda-legal-hero__meta-item\">\r\n                            <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                <rect x=\"3\" y=\"4\" width=\"18\" height=\"18\" rx=\"2\" ry=\"2\"\/>\r\n                                <line x1=\"16\" y1=\"2\" x2=\"16\" y2=\"6\"\/>\r\n                                <line x1=\"8\" y1=\"2\" x2=\"8\" y2=\"6\"\/>\r\n                                <line x1=\"3\" y1=\"10\" x2=\"21\" y2=\"10\"\/>\r\n                            <\/svg>\r\n                            <span>Effective: January 2026<\/span>\r\n                        <\/div>\r\n                        <div class=\"bda-legal-hero__meta-item\">\r\n                            <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                <circle cx=\"12\" cy=\"12\" r=\"10\"\/>\r\n                                <polyline points=\"12 6 12 12 16 14\"\/>\r\n                            <\/svg>\r\n                            <span>7 min read<\/span>\r\n                        <\/div>\r\n                        <div class=\"bda-legal-hero__meta-item\">\r\n                            <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\r\n                                <line x1=\"12\" y1=\"1\" x2=\"12\" y2=\"23\"\/>\r\n                                <path d=\"M17 5H9.5a3.5 3.5 0 0 0 0 7h5a3.5 3.5 0 0 1 0 7H6\"\/>\r\n                            <\/svg>\r\n                            <span>All Transactions<\/span>\r\n                        <\/div>\r\n                    <\/div>\r\n                <\/div>\r\n\r\n                <div class=\"bda-legal-hero__icon-card\">\r\n                    <svg viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.5\">\r\n                        <polyline points=\"23 4 23 10 17 10\"\/>\r\n                        <polyline points=\"1 20 1 14 7 14\"\/>\r\n                        <path d=\"M3.51 9a9 9 0 0 1 14.85-3.36L23 10M1 14l4.64 4.36A9 9 0 0 0 20.49 15\"\/>\r\n                    <\/svg>\r\n                    <p>Refund<br>Policy<\/p>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"bda-legal-hero__divider\"><\/div>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <!-- CONTENT SECTION -->\r\n    <div class=\"bda-legal-content\">\r\n        <div class=\"highlight-box\">\r\n            <p>This policy outlines the principles governing refund requests for fees paid to the <strong>Business Development Association (BDA)<\/strong> for services such as certifications, memberships, accreditations, or other fee-based activities.<\/p>\r\n        <\/div>\r\n\r\n        <h2>Scope of Application<\/h2>\r\n        <p>This policy applies to all individuals or entities who have paid fees for BDA services, whether through online platforms or direct transfers.<\/p>\r\n\r\n        <h2>Non-Refundable Fees<\/h2>\r\n        <p>The following fees are strictly non-refundable:<\/p>\r\n        <ul>\r\n            <li>Fees for initial evaluations, accreditation file reviews, and registration for professional programs once processing has begun.<\/li>\r\n            <li>Certification exam fees after official registration for the exam date is confirmed.<\/li>\r\n        <\/ul>\r\n\r\n        <h2>Eligible Cases for Partial Refunds<\/h2>\r\n        <p>Partial refunds may be considered under the following conditions:<\/p>\r\n        <ul>\r\n            <li>Cancellations initiated by BDA due to exceptional organizational reasons.<\/li>\r\n            <li>Duplicate payments for the same service.<\/li>\r\n            <li>Verified technical error in the payment system.<\/li>\r\n        <\/ul>\r\n\r\n        <h2>Refund Request Procedure<\/h2>\r\n        <p>To request a refund, please follow these steps:<\/p>\r\n        <ul>\r\n            <li>Refund requests must be submitted within <strong>14 days<\/strong> from the date of payment.<\/li>\r\n            <li>Requests must be sent to <a href=\"mailto:finance@bda-global.org\">finance@bda-global.org<\/a> with payment details and justification.<\/li>\r\n            <li>BDA will respond to the request within <strong>10 business days<\/strong>.<\/li>\r\n        <\/ul>\r\n\r\n        <h2>Refund Method<\/h2>\r\n        <p>Refunds will be processed via the same payment method used for the original transaction. Please note that bank transfers may take <strong>7\u201321 days<\/strong> depending on banking procedures and your financial institution.<\/p>\r\n\r\n        <h2>Grounds for Rejection<\/h2>\r\n        <p>Refund requests may be rejected for the following reasons:<\/p>\r\n        <ul>\r\n            <li>Requests not meeting the 14-day timeline or lacking sufficient justification will be rejected.<\/li>\r\n            <li>Refunds will not be issued after partial or full use of the service (e.g., training attendance or certification issuance).<\/li>\r\n        <\/ul>\r\n\r\n        <h2>General Notes<\/h2>\r\n        <p>BDA reserves the right to update this policy without prior notice. The version published on the official website is considered the binding reference.<\/p>\r\n    <\/div>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Home &rsaquo; Legal &rsaquo; Refund Policy Financial &amp; Refund Policy Refund Policy BDA is committed to transparency and fairness in all financial transactions. This policy outlines the conditions under which refunds may be requested for certifications, memberships, and other BDA services, ensuring a clear and equitable process for all parties. Effective: January 2026 7 min [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":18996,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-11418","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund Policy | BDA<\/title>\n<meta name=\"description\" content=\"View our refund policy for certification programs, events, and memberships. 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